DELIVERY INFORMATION

We deliver to all areas across the United Arab Emirates.

The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

• Home Delivery - Delivery charge is AED 20. 
•  Your order will be delivered within 20 days. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Home Delivery

We deliver to:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Fujairah
• Ras Al Khaimah
• Umm Al Quwain
• Al Ain

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on +81 8063911694 (what's up)
We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please contact us at trading.uae@nagisa.companuy.

Customs, Duties and Taxes
https://nagisa-com.myshopify.com/ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
https://nagisa-com.myshopify.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.